our PROCESS

WE ANALYZE AND DEFINE GAPS

intro

how we work with you

our professional process

We prioritize exceptional customer service. Our streamlined procedures enhance efficiency, allowing us to dedicate time and resources to your questions and personalized solutions.

01. briefing

initial

consultation

At Black Anchor Design, we diagnose and analyze the problem before offering a solution. We provide a complimentary 30-minute consultation and demo via ZOOM to define the project's scope. During this session, we will discuss your business, services, and goals to see how our expertise can align with your online marketing needs.

02. planning

AGREEMENTS

& PAPERWORK

After our initial consultation and qualifying you as a potential candidate, we will send you an electronic estimate. Once approved, we'll schedule an onboarding meeting via ZOOM to finalize all required paperwork and agreements, receive the retainer, set project expectations, and create a project calendar schedule.

03. research

planning

solutions

In the discovery phase, we identify gaps, analyze causes, audit the brand, validate findings, and propose solutions to build a strategic plan for brand attributes, positioning, audience targeting, user profiles, customer segmentation, and branding. Effective communication is essential for accurate diagnosis and trust-building.

04. strategic THINKING

PROCEDURES

& DEVELOPMENT

We use an agile strategy in this phase to collaborate closely with our clients. Tasks related to asset collection and design strategy sessions are scheduled on a project calendar. This approach outlines development stages and creates a clear roadmap for timely project completion, utilizing the scrum method for effective communication and coordination.

05. testing & launch

execution

& delivery

Black Anchor Design ensures effective web project execution through comprehensive management that combines strategic planning with Agile methodologies. The team maintains clear communication with clients via real-time progress tracking while coordinating roles and enforcing compliance standards with robust testing protocols, we deliver fully functional websites on schedule, minimizing downtime and post-launch issues. 

faq

strategic QUESTIONS

WEB DESIGN FORT WORTH

  • OUR COMMUNICATION PROCESS

    Our typical communication process involves weekly status updates via Zoom, with more frequent check-ins during key project phases. We also schedule weekly video calls to review progress and gather feedback. 

  • EXPECTED UPDATES DURING A PROJECT?

    You can expect a detailed weekly written update outlining completed tasks, upcoming work, and any issues or decisions needed.

  • WHO IS THE PROJECT POINT OF CONTACT?

    Bobby Robinson will be your primary point of contact. I will coordinate all aspects of the project and serve as the primary liaison between your team.

  • HOW DO WE ENSURE BRAND IDENTITY AND VISION?

    To ensure the website design aligns with your brand identity, Black Anchor Design starts with an in-depth brand discovery session to understand your visual style, messaging, and overall vision. We then create brand guidelines to help my team or me move into complete design concepts.

Black Anchor Design enabled the creation of an outstanding website for a property/vacation rental that I oversee. Their strategic process is second to none, combining in-depth market research, innovative design thinking, and tailored solutions that aligned with my project goals. The website is visually stunning and functionally robust. It was an absolute pleasure working with Black Anchor Design. Highly recommend.



samantha jones

MUDSKIPPER FARMS

We used Bobby for our landscape and irrigation business. Bobby is great. As someone that is not good with technology, Bobby walked me through what we were doing and broke it down into simpler terms for me. Everything Black Anchor has done has been super professional and clean. Besides the website, the Black Anchor team re-did our logo and it looks great. I cannot recommend them enough! Highly recommend.

Kellan Rounsavall

dm dESIGNS, INC.

Bobby at Black Anchor Designs will leave you feeling inspired and excited for the future. It was an absolute joy meeting with him and learning more about his experience, Knowledge, and overall mastery of being a great business owner In a creative industry. His work is PRISTINE- I’d even go as far as saying ‘flawless’. His pure creativity paired with his ability to meet businesses where they’re at and guide them towards success is incredible and awe-inspiring.

Sharlotte Bouniol 

GB GRAPHIX

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